Privacy Policy

1. Introduction

Harryshives ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our platform. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect and process the following categories of information:

• Contact details — such as your name, email address, and phone number when you submit an inquiry or request access.
• Account information — details you provide when registering for or using our platform, including preferences and settings.
• Usage data — information about how you interact with our website, including pages visited, time spent, and referral sources.
• Technical data — IP address, browser type, device identifiers, and operating system, collected automatically.
• Communications — records of correspondence if you contact us directly, including support requests.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our platform and services.
• Responding to inquiries, support requests, and access applications.
• Improving, personalising, and expanding our website and offerings.
• Communicating with you, including sending updates, security alerts, and administrative messages.
• Monitoring usage patterns to detect, prevent, and address technical or security issues.
• Complying with applicable legal obligations and enforcing our terms.

4. Legal Basis for Processing

Where required by applicable data protection law, we process personal data on one or more of the following legal bases: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights and freedoms.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies. A more detailed cookie notice may be provided separately where required.

6. Sharing and Disclosure of Information

We do not sell your personal data. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality obligations.
• Professional advisers, including legal, financial, or regulatory consultants where necessary.
• Authorities or regulators where required by law, court order, or governmental request.
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to equivalent protections.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. When data is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the one in which you reside. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal limitations.
• Object to or restrict certain processing activities.
• Request a copy of your data in a portable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out via our Contact page.